This week we were in Forestville replacing a Rheem heat pump that had reached the end of the road. The homeowner wanted to stick with a heat pump — they'd seen the running cost savings firsthand — but they wanted something more reliable than what they had.
We installed an Emerald 270L All-In-One Pro. It's a fully integrated heat pump hot water system: tank and compressor in one unit, R290 natural refrigerant, DC inverter technology, and WiFi app control. The 270L tank suits a 3–5 person household comfortably.
The Install — Before & After

The old Rheem — strapped to the trolley and heading out

New Emerald 270L All-In-One Pro — clean install, copper pipework connected

Rear view — compressor grille with good airflow clearance

Job done — Emerald 270L installed and heating water
Why Emerald?
This Forestville job used an Emerald heat pump. Northern Beaches Hot Water is based in North Narrabeen and assesses each proposed installation for household demand, access and the selected model’s requirements.
For an Emerald installation, the on-site quote should confirm the selected model and warranty arrangements. Parts and technical support depend on the fault and availability.
The Install
The old Rheem unit came out and the Emerald went in on the same footprint. The All-In-One design makes installation straightforward — there's no separate outdoor compressor to mount, no refrigerant lines to run between units. One unit, one location, connected to the existing plumbing.
We connected the new copper pipework, ran the electrical, and had the system heating water within a couple of hours. The unit sits neatly against the side wall with good clearance for airflow around the compressor at the top.
R290 Natural Refrigerant
R290 is propane, a natural refrigerant with low global warming potential. For comparison, the Australian Government’s published HFC table gives R134a a GWP of 1,430 and R32 a GWP of 675 on its stated assessment basis. Refrigerant type alone does not establish efficiency, service life or whole-of-life emissions.
Natural refrigerants are outside the HFC phase-down, but that does not guarantee future parts availability, repair cost or a 15-year service life. Appropriate equipment selection and qualified servicing still matter.
What the Emerald 270L All-In-One Pro Offers
- 270L tank capacity — suits 3–5 person households
- R290 natural refrigerant (GWP of 3)
- DC inverter compressor — adjusts output to demand, runs quieter and more efficiently
- WiFi app control — monitor and adjust from your phone
- Diamond enamel coated tank — corrosion resistance for longer tank life
- COP up to 4.2 — produces over 4 kWh of heat for every 1 kWh of electricity
Thinking About an Emerald Heat Pump?
Considering an Emerald replacement? We can assess the property and compare suitable models, capacity, access and warranty requirements. Call 0448 581 325 for a free on-site installation quote.
Want to know if an Emerald heat pump suits your home? We offer free on-site assessments across the Northern Beaches. Call 0448 581 325 or request a quote online.
See our full Emerald range