This Dee Why installation replaced an ageing gas storage system with a heat pump. When comparing a similar changeover, check actual energy use and whether any other gas appliances will keep the account connected.
After a free on-site quote, we recommended a Reclaim Energy CO2 heat pump — and the numbers made the decision easy.
Why We Recommended Reclaim
We’re recommended by Reclaim Energy, and for good reason. Their CO2 heat pump is one of the most efficient hot water systems available in Australia. It uses CO2 as its refrigerant — a natural gas with a global warming potential of just 1, compared to 1,430 for the synthetic refrigerants used in many cheaper heat pumps.
A published COP describes performance under specified test conditions. Actual energy use and heating time depend on the model, temperatures and demand; do not treat a lab value as a year-round household result.
The Installation
We wall-mounted the Reclaim compressor unit on the side of the house and installed a stainless steel storage tank alongside it. The stainless steel tank is particularly important for Dee Why — salt air from the coast accelerates corrosion on standard mild steel tanks. Reclaim’s stainless steel option carries a 15-year tank warranty and is purpose-built for coastal conditions.
A sound rating needs its test conditions and a site assessment. NSW EPA’s current heat-pump restrictions cover noise heard in a neighbouring residential room before 7am on ordinary weekdays, before 8am on weekends/public holidays and after 10pm. Offensive noise can also be restricted at other times; no single dB rating guarantees compliance.
The Numbers
- Illustrative gas storage: about $1,285/year, with the gas supply charge included once
- Illustrative heat pump: about $437/year with no PV contribution
- Illustrative annual difference: about $848; this already includes gas supply and is not a measured customer saving
- Federal STCs and NSW incentives may reduce upfront cost if the installation meets their separate requirements
Compare the exact tank warranty and its conditions with the installation quote and likely running costs. The reference comparison does not establish this customer’s bill reduction or a guaranteed payback period.
Why Dee Why Homeowners Are Switching
We’re seeing more and more Dee Why residents making the switch from gas to heat pump. The combination of lower running costs, government rebates, and the ability to eliminate the gas connection entirely makes it a straightforward decision for most households.
If hot water is your last gas appliance, compare the actual account and disconnection arrangements as part of the changeover. Heating performance still varies with the system, weather and household demand.
Thinking about switching to a heat pump in Dee Why? Call us on 0448 581 325 for a free on-site quote. We’ll assess your current system, calculate the rebates, and give you a clear bottom-line price.
Request a Free QuoteSources & References
- Reclaim Energy product specifications — reclaimenergy.com.au
- NSW EPA: Preventing neighbourhood noise; Noise Control Regulation 2026, checked 10 September 2026
- NSW EPA Noise Guide for Local Government (2022)
- Running cost illustrations: calculator assumptions and AGL Ausgrid/Jemena reference tariffs checked 10 September 2026; see /running-costs
- NSW Energy Savings Scheme (ESS) — energy.nsw.gov.au
- Federal Small-scale Renewable Energy Scheme (SRES) — cleanenergyregulator.gov.au

